What time does the Bavarian Village open and close daily?
Bavarian Village will be returning to Winter Wonderland on Thursday 21st November 2024 at 12PM — and be open daily thereafter from 10AM-10PM — until 5th January 2025. We will however be closed on Christmas Day.
Our final day for Hyde Park Winter Wonderland 2024 will be on Sunday 5th January 2025; it will be also be our Family Fun Day where no alcohol is sold but there are many more activities perfect for children including face painting and arts & crafts within Bavarian Hall.
What time are the Bavarian Village sessions for table packages and private hire?
The afternoon session commences at 1PM finishing at 5PM; the evening session begins at 6PM finishing at the close time of 10PM.
Between Wednesdays and Sundays, Bavarian Hall will be closed at 5PM to prepare the venue for guests with a table package in the evening session. Guests queuing to enter without an evening session Bavarian Hall table package will be allowed in after 6:15PM.
How can we get to Winter Wonderland?
Winter Wonderland is located in Hyde Park, London W2
You can walk to Winter Wonderland from the following London Underground stations:
Marble Arch (Central line)
Green Park** (Victoria, Jubilee and Piccadilly lines)
Hyde Park Corner (Piccadilly line)
Victoria (Victoria line and National Rail)
Knightsbridge (Piccadilly line)
** Please note that Green Park is a step-free station with lift access so those with children or with mobility impairments may find it easier using this station.
What is the fastest way to Bavarian Village from the Hyde Park Winter Wonderland entrance gates?
The closest gate to Bavarian Village is the Green Gate, which is the one closest to Knighstbridge Station, and can be located close to the Serpentine Bar and Kitchen. Guests with a table package booking or private hire with Bavarian Village benefit with use of our special entrance queue at Green Gate.
Do I have to pay to get into Bavarian Village?
No, Bavarian Village does not have an admission fee.
Do I have to pay to get into Winter Wonderland?
You will need to get an entrance ticket for Hyde Park Winter Wonderland to enter the event. There are some sessions available for no cost, whereas others are either £5 or £7.50 per person.
Entry is free for those guests who book a table package with us (maximum of 10 per table), private hire of one of our venues, or to those who spend £25 or more per person in advance on attractions, Bavarian Village food and drink packages, rides and/or games at https://hydeparkwinterwonderland.com/
How can I pay for food and drink?
Purchases can be made by cash or card. Our larger bars and food outlets accept payment by credit/debit card.
How much is a stein of beer? Or a glass of mulled wine?
A pint of Bavarian Gold costs £7.75; a 200ml serving of mulled wine is £7.10.
When drinks are served in a ceramic mug or a stein, a £5 deposit is charged. The deposit is refunded when the mug or stein is returned in a reusable condition — with the token supplied at purchase — to one of our larger bars.
What size/serving is a stein of beer?
Our Bavarian Gold draught beer is served in our one-pint stein (568ml).
We do also have other speciality beers and ciders which can also be served in the stein, but these are decanted from bottles of 500ml.
How do I get my stein or mulled wine mug deposit back?
You will be given a token with each stein or mug; you will receive your deposit back if the stein is returned with the token in a reusable state.
Can I pay for food in Bavarian Village by card?
All our food and drink outlets accept contactless card payment.
Can I buy gluten-free foods at Bavarian Village?
We recommend that guests check allergen information with staff at our food and drink outlets. We do have some gluten-free food options such as our Oktoberfest chicken and chips.
Can I buy vegan foods at Bavarian Village?
Our Mr Bratwurst veganwurst and chips are vegan; please speak to the grill / kitchen staff if you have any questions. We also sell other vegan products at our larger grills and kitchens too.
Until what time can I order drinks?
The bars will stop serving all drinks at 21:45. However PWR Events/ Bavarian Village reserve the right to stop serving drinks at 21:30 during very busy periods.
Can I bring in my own food or drink?
We do not permit food or drink purchased outside Bavarian Village to be consumed in Bavarian Hall, Almhütte, or Café Bavaria.
Do you offer any traditional Christmas food?
Unfortunately not, hopefully our options here will prove suitable regardless.
Drinking Alcohol at Bavarian Village and at Winter Wonderland
When purchasing alcohol at the Event, if you appear to be under the age of 25 you may be asked for valid identification that you are aged 18 or over. Alcohol is not permitted to be taken into Winter Wonderland and any alcoholic drinks purchased on site must be consumed before leaving. Bag searches will be in operation.
Do you need an entrance ticket for Hyde Park Winter Wonderland this Year?
Yes, all visitors will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. You will need to purchase an Off-Peak, Standard, or Peak entrance ticket depending on when you wish to attend. Please note all members of your party will require an entry ticket. Personal Assistants and Infant (2 and under) will also require a ticket although these will be free of charge.
Additionally, if you spend £25 on any of our attractions, rides or games online and in advance, your entrance ticket will become free when booked in the same transaction!
Will I need an entrance ticket to Winter Wonderland if I buy a table package with Bavarian Village?
Yes, all individuals will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland. Those who purchase our table packages will receive free entry into Hyde Park Winter Wonderland via an email from Seetickets.
If for example you have 27 guests for 3 table packages, you will be provided entrance tickets for up to 30 people.
Do I need to buy my entrance ticket in advance of attending Hyde Park Winter Wonderland?
Tickets will be subject to availability, so we recommend that all visitors purchase their entrance tickets on the official Hyde Park Winter Wonderland website ahead of their visit to avoid disappointment.
What happens if Hyde Park Winter Wonderland 2024 is cancelled for my session, or for the whole event?
If Hyde Park Winter Wonderland 2024 is cancelled by the Event Organisers, please be rest assured you will have the option to request a refund or reschedule your booking for an alternative date. We hope that this gives you confidence in booking for this year’s event.
Where can entrance, attraction and ride tickets be purchased in advance?
Entrance, attractions (such as Ice Rink, Magical Ice Kingdom, Giant Wheel and Circus) and ride tickets can be bought winterwonderland.seetickets.com/winterwonderland in advance of your visit.
Ride tokens can also be bought on the day at Winter Wonderland Box Offices.
Can I buy Winter Wonderland vouchers from Bavarian Village?
You can pre-purchase Winter Wonderland food and drink vouchers, which can be used at other bars and eateries at the event, please email hydeparkwinterwonderland@pwrevents.com for further information.
Who should I contact for lost items?
Email wwlostproperty@pwrevents.com to get information regarding lost items.
Should you have more Winter Wonderland questions, the FAQs here should hopefully help.
Is Bavarian Village accessible for customers who require a wheelchair?
Yes, we have ramp access across Bavarian Village at ground level.
Can I bring pets into Bavarian Village?
Whilst pets are permitted in the outside areas of Bavarian Village, only service animals are permitted in Bavarian Hall, Almhütte, or Café Bavaria.
Are children allowed into Bavarian Village?
Yes, we welcome the whole family to Bavarian Village; prams and pushchairs are also permitted.
All guests will require a valid identification document confirming an age of 18 or over to enter Bavarian Hall during the evening session (6PM-10PM). Accepted photo ID must be valid being either a Passport, EU identity card or driver’s license. All IDs will be checked with our IDscan systems.
Are there toilets in Bavarian Village?
Yes, there are numerous toilets located just outside (once having entered) Bavarian Hall, as well as across Bavarian Village.
Is there a wheelchair accessible set of toilets in Bavarian Village?
Yes, we have an accessible toilet with ramp access at the rear of Bavarian Hall. There are some also available within a short distance of Bavarian Village; ask a steward or member of security for assistance in finding these.
Do you have baby changing facilities?
We do have baby changing facilities beside Bavarian Hall toilets; there are some also available within a short walk of Bavarian Village; ask a steward or member of security for assistance in finding these.
Are there ATMs at Bavarian Village?
No, we don’t have any ATMs. There may however be ATMs elsewhere in Winter Wonderland, but we will only know the location of these in November. Please note there is a charge to use said ATM/cash machines.
Is there live music in Bavarian Village?
We have German acts performing on stage inside our Bavarian Hall daily. They perform traditional German music and pop songs. Performers include Frontal, Bavarian Gang, and Joseph.
We also have British singers on the outdoor Bavarian Village stage, performing Motown, Soul and Chart Hits. Acts include Mikey Mike, Zac Bauman and more.
At what time does live music start in Bavarian Village?
Joseph starts performances in Bavarian Hall on weekdays from 2PM and on weekends from 1PM.
Frontal begin performing in Bavarian Hall from the evening session.
In Almhütte during the evenings, our apres-ski style party host Luigi gets the party atmosphere going.
The Outdoor Stage (near Café Bavaria) begins at 5PM on weekdays and 3PM on weekends; on the Rotunda stage, Bavarian Gang perform rock
and pop hits every evening.
Do you have photographers in Bavarian Village?
Yes, we have photographers and cameramen who take photos and videos for use on our screens, our website bavarian-village.com and social media platforms. By entering our premises you agree to be filmed and photographed.
If you had a photograph taken and would like to be sent it, let us know the date, approximate time, location and a description of the guests photographed and we will trying getting a copy for you.
Are table packages still to book?
Yes, our table packages can be found here.
If I buy a table package, will I require an entrance ticket for Hyde Park Winter Wonderland this year?
Yes, all individuals will need to have an entrance ticket before arriving at Hyde Park Winter Wonderland irrespective of having a booking with us. Those who purchase our table packages will receive free entry into Hyde Park Winter Wonderland via an email from Seetickets.
If for example you have 27 guests for 3 table packages, you will be provided entrance tickets for up to 30 people.
At what times are table packages available from?
The afternoon session commences at 1PM finishing at 5PM; the evening session begins at 6PM finishing at the close time of 10PM.
Should you wish to arrive later than the start time, we will try our best to accommodate. If you have not arrived within 90 minutes of the session start time, your booking may be cancelled.
Between Wednesdays and Sundays, Bavarian Hall will be closed at 5PM to prepare the venue for guests with a table package in the evening session. Guests queuing to enter Bavarian Hall for the evening session (without a table package booking/private hire) will be allowed in after 6:15PM.
Is the cost exclusive of VAT for table packages?
The price includes VAT for table packages on the website.
When are the peak/off-peak sessions?
Before Christmas Day, Wednesday to Sunday evenings and Friday to Sunday afternoons are usually peak priced. All other sessions are priced as off-peak. A full list can be found here.
Once booked, how will I receive my meal and drink vouchers?
We are looking to use your Hyde Park Winter Wonderland entrance tickets to allow Silver and Bronze Package guests to use for the meal and drinks too.
More information will be provided in the email instructions sent a few weeks before your visit.
Gold VIP guests: our Gracy’s VIP waitstaff will redeem your drinks and deduct food from the food credit automatically 
.
When will I receive information and instructions about my booking?
We will send this information from the middle of November onwards. Included will be directions on which gates to enter Winter Wonderland from, instructions for you and your group on arrival, relevant times, menu etc.. The initial email provided will be the confirmation of the booking along with the invoice, with an email from Seetickets shortly afterwards which will include your entrance tickets.
We do not require a meal; do you offer drinks only packages?
Unfortunately we do not offer any bar/restaurant style reservations; all our packages are inclusive of both meals and drinks. Packages are the only way to book tables.
Is booking a table package the only way to be seated on a table in Bavarian Village?
It is by no means compulsory to book packages to visit. You are more than welcome to try your luck to find free tables. We have tables available to the public across Bavarian Village as well as in Bavarian Hall.
How do I get my food and drinks when I book a package?
For Gold package guests, is provided table service with your meal and drinks coming out of the prepaid budget. This will be £400 to spend on food and 30 drinks per table.
For Mary & Me package guests, we provide table service for the included glasses of champagne and the included Bavarian Vesper platter.
For Silver and Bronze packages, you and your guests can redeem your meal voucher at our Heidi’s Kitchen in Bavarian Hall. Drinks can also be redeemed at any of the bars across Bavarian Village or Bavarian Hall itself.
I have more or fewer than 10 guests, are there any concessions or per person pricing?
Unfortunately, as our tables are uniform in size and suitable for 10 seated, our Gold VIP, Silver and Bronze packages are based on 10 guests.
Should you have 27 guests, we would recommend purchasing 3 table packages at the desired tier.
For our Mary & Me Champagne Bar table package, this is suitable for 6 guests per table.
Are there discounts for purchasing multiple table packages?
For orders of more than 10 tables, we can offer a 10% discount. Please contact us on privatehire@bavarian-village.com to arrange the discount.
I wish to book fewer tables than our group size will accommodate.
Of course, this is not a problem in the Silver and Bronze areas where there is public seating available. Just be sure to purchase Hyde Park Winter Wonderland entrance tickets for those additional guests.
However, please note that we cannot guarantee seating for these additional guests nor will we provide vouchers, wristbands or fast-track entry for the additional guests. Please contact us, we will do our best to accommodate.
For the Gold Package however, we can only accommodate a maximum of 10 per table package into the VIP area.
How many people do your venues hold?
Café Bavaria can hold up to 300 people in Oben or 100+70 people in the Unten downstairs area.
Almhutte can accommodate 1100 guests.
Our VIP areas include table service and access to our finest food and premium liquors, with the capacity of 250 in Gracy’s VIP in Bavarian Hall, and for Mary & Me Champagne Bar holding up to 80.
What are the benefits of booking Café Bavaria Oben?
It’s ideal for private parties; the first floor has a great view of Bavarian Village from its private balcony. It is also includes security at the entrance as well as coat racks (if requested) for personal effects.
Is it possible to smoke upstairs in Café Bavaria?
Café Bavaria Oben has its own smoking terrace.
How much does it cost to privately hire one of these venues?
Please contact PrivateHire@bavarian-village.com for availability, package details and costs (bookings are usually priced for 6pm – 10pm closing).
How can food and drink be ordered?
Food is normally ordered in advance for a private party and can be circulated by waitstaff. In our larger venues a buffet can be arranged. Drinks can be ordered at the private bar for all private hires.
For Gracy’s VIP, we offer the option of everybody choosing their meal from the menu for service at staggered times.
How can I pay for food/drink during our private hire?
A minimum spend is paid for in advance of the party. Once this sum has been reached, waitstaff will inform the party organiser and can set up a tab if required.
Is there a VIP area?
Yes, we have our Gracy’s VIP area,
where Gold Packages tables are available and suitable for up
to 10 guests. The table package fee includes our Food & Drinks Package
which provides a credit of £400 on food, and 30 drinks per table. Private Hire
of 250 person area is available.
We also have the more intimate Mary
& Me Champagne Bar, which is more private and cosy, suitable for 80
guests.
Please contact PrivateHire@bavarian-village.com for
more information.
How many people does the
Bavarian Hall VIP area hold?
Gracy’s VIP area can accommodate 250 people.
Is table-service offered
in Gracy’s VIP and Mary & Me Champagne Bar?
Yes, we provide table service both for food and
drinks in Gracy’s VIP. In our Champange bar, bottle service is available, along
with our Vesper Platter along with a selection of finger foods.
What are the benefits of
booking Gracy’s VIP?
The area is elevated and overlooks Bavarian
Hall. It is a little more private and intimate
but also a place where you can have a party within Bavarian Hall.
There are also toilets exclusive to guests of the venue; and Gracy’s VIP is not
accessible to general patrons.
You can enjoy a great view of the stage from the standing area if you wish to
be dance and sing. You can have a look on the virtual tour here of the venue in
2023 https://my.matterport.com/show/?m=V1NZopA5dNg,
We also have coat and bag storage within the venue so you can also enjoy the
heating provided in the venue.
What are the benefits of
booking Mary & Me Champagne Bar?
Whilst this area is within Bavarian Hall, it is separated
from the rest of the Hall with its finely crafted timber structure. The tinted
windows allows for greater privacy, with its sound system able to play the
music from the stage, ones own entertainment, or through a playlist.
However, the decoration of Mary & Me is one
of the reasons why people come to have a drink and take a few photos. You can
have a look on the virtual tour here of the venue in 2023 https://my.matterport.com/show/?m=s4fwpm5qsE4,
There are also toilets exclusive to guests of the venue, ones not accessible to
general patrons.
We also have coat and bag storage within the venue so you can also enjoy the
heating provided in the venue.
Are there any special drinks offered in the VIP area?
Premium Champagnes and liquors are only
available in our VIP areas, with many of our house drinks included in the Bronze and Silver Packages
upgraded for our Gold VIP guests.
Where is Gracy’s VIP located?
The VIP area is located to the side of the stage
in Bavarian Hall (stage right). It is a raised and enclosed area.
Where is Mary & Me Champagne Bar located?
Mary & Me is located to the side of the
stage in Bavarian Hall (stage left).
What are food/drink Vouchers?
Bavarian Village food or drink vouchers can be used at our main grills and kitchens for food, or any bar from drinks within Bavarian Village.
Please note, food vouchers can only be used on food items; drinks vouchers can be used for beverages.
The bars will stop serving all drinks at 21:45.
These vouchers can be obtained with our Silver and Bronze table packages, or for sale at https://winterwonderland.seetickets.com/winterwonderland/. Gold VIP and Mary & Me packages will have those included drinks and food served without the need to scan the QR codes.
What food packages are available with Hyde Park Winter Wonderland?
Almhütte Meal and Soft Drink Deal – Available any time in Bavarian Village Almhutte; 1/2 Oktoberfest chicken or any sausage meal (vegan option available) + two sides + one soft drink
Almhütte Meal and Alcoholic Drink Deal – Available any time in Bavarian Village Almhutte; 1/2 Oktoberfest chicken or any sausage meal (vegan option available) + two sides + one alcoholic drink (beer, wine, mulled wine, single sprit + mixer)
Mr Bratwurst To Go and Soft Drink Deal – Available any time from Bavarian Village Mr Bratwurst Sausage Grills; Traditional or Spicy Mr Bratwurst (vegan option available) + one topping + one soft drink
Mr Bratwurst To Go and Alcoholic Drink Deal – Available any time from Bavarian Village Mr Bratwurst Sausage Grills); Traditional or Spicy Mr Bratwurst (vegan option available) + one topping + one alcoholic drink (beer, wine, mulled wine, single spirit + mixer)
How many times can I use a voucher?
Our QR codes actual have multiple vouchers connected to it. However, if you have one voucher for food, you will only be able to use that voucher once. Any remaining balance will no longer be accessible.
If you have one of the multi-use drink vouchers provided with our Bronze and Silver packages, you can redeem three drink vouchers in at most three redemptions. Of course, you are also able to redeem all three alcoholic drinks in one transaction.
You can also get in touch if you would like to increase the amount of drink vouchers you wish to add to your booking.
Will I receive change for vouchers or gift cards?
There is no change given for our food and drink vouchers. However, these are all valid up until 5th January 2025 (however alcohol is not for sale on the last day which is Family Fun Day). Just be sure to purchase entrance tickets for any additional visits in order to use any remaining balance on gift cards, or any remaining vouchers.
Card payment can be used to complete a part payment transaction, so helping you reduce the value remaining to £0 🙂
How can I purchase vouchers and gift cards?
Our Almhütte and Mr Bratwurst food and drink packages are for sale at https://winterwonderland.seetickets.com/winterwonderland/. Also for sale is the £30 Bavarian Village Credit.
You can also request vouchers by emailing reservations@bavarian-village.com. Vouchers can be paid for by card payment (in person or via payment link) or by bank transfer. They can be printed for collection in person, or sent as PDFs via email.
We can also provide a pre-paid QR where you can provide you and your fellow guests with a shared pre-paid spend for use across Bavarian Village’s kitchens/grills and bar.
The safety and comfort of our visitors is a priority. Hyde Park Winter Wonderland has a robust security management plan, which is coordinated by event security and the Metropolitan Police.
Security checks will be in place throughout the event, including bag searches, which may result in delays when entering the site, please leave extra time for these searches to take place.
There may also be restrictions on the size of bag/luggage that is allowed into the event. We strongly advise not bringing large bags or luggage to the Event.
We ask all guests to be vigilant and not to leave bags and belongings unattended.
Further Hyde Park Winter Wonderland safety information available here.
Will I need ID to enter Bavarian Hall?
All guests will require a valid identification document confirming an age of 18 or over to enter Bavarian Hall during the evening session (6PM-10PM). Accepted photo ID must be valid being either a Passport, EU identity card or driver’s license. All IDs will be checked with our IDscan systems.
Is there a cloakroom at Bavarian Village?
There is a cloakroom for bags and other items when just inside of — and beside Heidi’s Kitchen — Bavarian Hall. The cost is £2 per item. Please note that the cloakroom is open at peak times only.
The following articles must not be brought into the Event:
Any person in possession of such items will be refused entry to the Ground.
Any article that might be used as a weapon, be deemed to be offensive or abusive, or compromise public safety, will be confiscated and or reported to the police.
